Small Business Consulting¶
Business¶
https://en.wikipedia.org/wiki/Business
https://en.wikipedia.org/wiki/Small_business
https://en.wikipedia.org/wiki/Enterprise
Books¶
The Personal MBA: Master The Art of Business
https://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_Team
See also:
Strategy¶
https://en.wikipedia.org/wiki/Strategy
https://en.wikipedia.org/wiki/Goal
https://en.wikipedia.org/wiki/Strategic_planning
https://en.wikipedia.org/wiki/Strategic_thinking
https://en.wikipedia.org/wiki/Strategic_management
https://en.wikipedia.org/wiki/Management_by_objectives
Business Modeling¶
https://en.wikipedia.org/wiki/Business_model
https://en.wikipedia.org/wiki/Cash_flow
https://en.wikipedia.org/wiki/Risk
- Business Model examples: https://gist.github.com/ndarville/4295324
- https://en.wikipedia.org/wiki/List_of_the_largest_software_companies
- https://en.wikipedia.org/wiki/Business_models_for_open-source_software
ROI¶
https://en.wikipedia.org/wiki/Return_on_investment
How do we justify this expense in terms of Return on Investment?
How do we quantify organic / word-of-mouth marketing?
In terms of sales, what’s a reasonable performance goal?
In terms of market share, what’s a reasonable performance goal?
Are there benchmarks for how / what competitors are doing in this space?
What are our desired outcomes from this experiment?
What do we want to happen when our message reaches people?
Business Plans¶
https://en.wikipedia.org/wiki/Business_plan
- https://en.wikipedia.org/wiki/Business_plan#Content
- https://www.sba.gov/writing-business-plan
- https://en.wikipedia.org/wiki/Open_business#Main_ideas
“How to make your business plan stand out?”
- Data (see: Data Science)
- Projections: Pessimistic, Realistic, Optimistic
- Version Number: (see http://semver.org)
- Collaborative Document: (it will change)
- Wiki
- Live Doc
- Publish to HTML and PDF:
- https://github.com/westurner/wiki/blob/master/Makefile (Make, Sphinx)
- https://westurner.github.io/pages/resume (ReStructuredText)
Marketing¶
https://en.wikipedia.org/wiki/Marketing
https://en.wikipedia.org/wiki/Marketing_plan
https://en.wikipedia.org/wiki/Online_marketing
Relationships¶
https://en.wikipedia.org/wiki/Customer_relationship_management
https://en.wikipedia.org/wiki/Business_relationship_management
https://en.wikipedia.org/wiki/Enterprise_relationship_management
https://en.wikipedia.org/wiki/Interpersonal_relationship
https://en.wikipedia.org/wiki/Tuckman’s_stages_of_group_development
Interactions: Cold, Warm, and Hot
See: Information Systems > Customer Relationship Management (CRM)
See: Team Building
Marketing Mix¶
https://en.wikipedia.org/wiki/Marketing_mix
The Four Ps¶
https://en.wikipedia.org/wiki/Marketing_mix#McCarthy.27s_four_Ps
- Product
- Price
- Promotion
- Place
Sales¶
https://en.wikipedia.org/wiki/Sales
https://en.wikipedia.org/wiki/Sales_process_engineering
https://en.wikipedia.org/wiki/Profit-based_sales_targets
Metrics¶
https://en.wikipedia.org/wiki/Performance_metric
https://en.wikipedia.org/wiki/Performance_indicator
https://en.wikipedia.org/wiki/Critical_success_factor
See: Data Science
Conversion¶
Web Analytics¶
https://en.wikipedia.org/wiki/Web_analytics
- https://en.wikipedia.org/wiki/Impression_(online_media)
- https://en.wikipedia.org/wiki/Conversion_marketing#Conversion_rate
- Total Time Reading (TTR)
- [ ] Get Analytics tracking id(s)
- [ ] Add Analytics JS to page
- [ ] Configure factors variables conditions
Brand¶
https://en.wikipedia.org/wiki/Brand
Concept¶
- Audience
- Who are you trying to reach?
- Actions
- What do you want them to do?
- Emotions
- How do you want them to feel?
Copy¶
https://en.wikipedia.org/wiki/Copy_(written)
https://en.wikipedia.org/wiki/Copywriting
https://en.wikipedia.org/wiki/Copy_editing
https://en.wikipedia.org/wiki/Proofreading
https://en.wikipedia.org/wiki/Copy_testing
- Keywords and phrases
- Concept
See also: Art & Design > Screenwriting
Graphic Design¶
https://en.wikipedia.org/wiki/Graphic_design
See: Art & Design > Graphic Design
Color Scheme¶
https://en.wikipedia.org/wiki/Color_scheme
- https://en.wikipedia.org/wiki/Color_chart
- Web: https://en.wikipedia.org/wiki/Web_colors
- [ ] Style guide: What are our current Brand hexadecimal color codes?
- Print, Manufacturing: https://en.wikipedia.org/wiki/Pantone
Types¶
https://en.wikipedia.org/wiki/Typeface#Style_of_typefaces
https://en.wikipedia.org/wiki/Web_typography
- Web-compatible font names:
serif
,sans-serif
,monospace
Logo¶
https://en.wikipedia.org/wiki/Logo#Internet-compatible_logos
- Logo
- Graphic image
- Logotype
- Stylized business name
- Wordmark
- See: logotype
Favicon¶
Photography Checklist¶
- [ ] Photography Guidelines
- [ ] Lighting: Event Time of day, sources, colors, shine
- [ ] Perspective: Closeups, Angles
- [ ] Balance: exposure, color balance, contrast, brightness, gamma filters
- [ ] Location: Building, Storefront, Hallway
- [ ] People: Stock photos, smiles, grimaces (“what’s (s)he saying?”)
- [ ] Things: Products, Services, Outcomes
- [ ] Source Rights
- [ ] Offsite Backups (CD/DVD, USB Drive)
- [ ] Photo Gallery; Hosting
- [ ] Thumbnails
- [ ] Next/Previous
- [ ] Multitouch Zoom (“pinch to zoom”)
- [ ] Album Browser
- [ ] Carousel API
Layout Graphics¶
See: Web Development > Web Design > Web Layout
- [ ] Acquire Web Content from Photographer, Logo Designer, Web Developer/Maintainer
- Legacy websites tend to have embedded image layouts
(because style)
- [ ] Contact Original Designer / Copyright Owner
- [ ] Crop images (e.g. Logo, wordmark) from image layout
- [ ] Match Types and Color Scheme
Social Media¶
https://en.wikipedia.org/wiki/Social_media
https://en.wikipedia.org/wiki/Social_technology
https://en.wikipedia.org/wiki/Social_networking_service
https://en.wikipedia.org/wiki/List_of_social_networking_websites
“I want to favorite/like/share/upvote this but it’s not I can’t just copy the URL I want to click”
Twitter¶
[ ] Are you
tweetable
?[ ] Can I (send you a)
tweet
you sometime?[ ] What’s your Twitter [(optional) username / handle / URL]?
When you add
@username
(with the@
at symbol, the username is then linked and added to a notification list.Tweets that start with
@username
show in the “Tweets & replies” Twitter User Profile view.Tweets that start with
.@username
show in the “Tweets” Twitter User Profile view; may be linked replies; and still do send a notification to@username
and any other@
-addressed Tweeters.When you add
#example
(with the#
hashtag symbol) before a word – like in IRC clients and old BBS systems – the hashtag becomes a link to a current search for other tweets containing that hashtag and/or similar terms (after the140 character
limit).(e.g. regex
#\w+
), except for Unicode; and Right-To-Left languages.[ ] #webdev: * HTML templates: Add Twitter cards RDFa attributes and vocabulary markup
[ ] Support: Can we enqueue these for followup?
- Zapier: Twitter <–> <API>
- https://zapier.com/zapbook/twitter/
- New tweet <-> New sheet row
- New tweet -> New support ticket / issue / case
- New tweet <-> New webchat (e.g. Slack, Gitter,) message
- {...}
- Zapier: Twitter <–> <API>
Zapier¶
Zapier (z’API-er, ~”happier”) is a software-development-free SaaS web service for integrating 600+ great web APIS through Zaps: triggers (when this) and actions (do this).
- Users can find and select Zaps from the Zapbook (App Directory).
- Users can CRUD (create, read, update (edit), delete) Zaps.
- Zaps run in worker instances with free and paid time and memory limits.
- Users can review Zap logs and data.
See also:
OpenGraph¶
OpenGraph is an RDFa standard for structured data.
- When you share a link, Facebook reads the OpenGraph RDFa tags from the linked HTML for e.g. name, description, image.
See:
Location Based Services¶
https://en.wikipedia.org/wiki/Location-based_service
https://en.wikipedia.org/wiki/Location-based_service#Location_Based_Marketing_Best_Practices
Google Maps
[ ] Directions Link
[ ] Static Map / Directions Images
https://developers.google.com/maps/documentation/imageapis/
- Map Image
- Street View Image
[ ] Maps Widget
https://developers.google.com/maps/documentation/embed/start
[ ] Check the directions
[ ] “Get your business on Google”
Bing Maps
[ ] Directions Link
[ ] Static Map / Directions Images
https://www.bing.com/maps/embed/Customize.aspx
- Map Image
[ ] Maps Widget
[ ] Check the directions
https://www.bing.com/maps/ > “Feedback”
[ ] “Add your business to Bing in 3 easy steps”
Facebook
- [ ] Check in to the page with location services on
- [ ] Check in to the page with location services off
Foursquare
- [ ] Badge into the mayorship
Restaurant¶
- Web Content
- Photography Checklist:
Foodie photos are normally close-ups at an angle
- Top-down / bird’s eye photos are not as appealing
- Photography Checklist:
Foodie photos are normally close-ups at an angle
- Online Reviews
- http://schema.org/review
- UrbanSpoon
- Photos
- Yelp
- Photos
- Zagat
Voice Searches to Test¶
- [ ] “Directions to ________ [in <city>, <state>]”
- [ ] “What time does _____ open/close?”
- [ ] “Where can I find _____ in <city>, <state>?”
Social Media Images¶
Facebook
Twitter
LinkedIn
YouTube
Google+
Pinterest
Sources: